Cookie Policy
Last updated: 29 June 2026
1. About this policy
This policy explains how Gayle Hocking Health uses cookies and similar technologies on our websites (gaylehockinghealth.co.uk and ondemand.gaylehockinghealth.co.uk). It should be read alongside our Privacy Policy. It reflects the Privacy and Electronic Communications Regulations (PECR) as amended by the Data (Use and Access) Act 2025, together with the UK GDPR.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, keep you secure, and help us understand how the site is used. Similar technologies (such as pixels and local storage) work in comparable ways and are covered by this policy.
3. The cookies we use
| Type | Purpose | Consent needed? |
|---|---|---|
| Strictly necessary | Essential for the site to work — page navigation, security, secure booking and checkout, and remembering your access to purchased classes. | No |
| Functional / preferences | Remember choices you make to improve your experience (such as cookie preferences). | Exempt where low-risk* |
| Analytics / statistical | Help us understand how visitors use the site so we can improve it. Used only in aggregate. | Exempt where low-risk* |
| Third-party service providers | Set by our booking, payment and video providers to deliver those services on our pages. | Necessary for the service you request |
| Marketing / advertising | We do not currently use advertising or cross-site tracking cookies. If this changes, we will ask for your consent first. | Yes |
*Under the Data (Use and Access) Act 2025, certain low‑riskcookies — including those used purely for statistical analysis to improve our service, and for the appearance or functionality of the site — may be used without prior consent, provided we give you clear information and a simple way to opt out. We still ask for your consent for any cookie that is not covered by an exemption.
4. Your choices
When you first visit our site, our cookie banner lets you accept or manage non‑essential cookies. You can change your mind at any time by clearing cookies in your browser or adjusting your browser settings to block or delete cookies. Note that blocking strictly necessary cookies may stop parts of the site (such as booking or class access) from working.
5. Enforcement
Cookie rules are overseen by the Information Commissioner’s Office (ICO). Following the Data (Use and Access) Act 2025, the ICO’s powers under PECR were strengthened, with penalties for serious breaches aligned to those under the UK GDPR (up to £17.5 million or 4% of annual global turnover). We take our obligations seriously and keep our cookie practices under review.
6. Contact & complaints
If you have questions about our use of cookies, please contact gayle@gaylehockinghealth.co.uk. You also have the right to complain to the ICO — ico.org.uk · 0303 123 1113.